Door Supervision
Hiring an experienced door supervisor can often be the difference between a highly successful venue and one which is having problems due to attracting the wrong type of customer.
If you’re looking for SIA approved door supervisors in London, then Metro Guard should be your first point of contact. We specialise in providing highly trained, qualified, and experienced door supervisors for any venue that requires door supervision, including restaurants, nightclubs, bars, and private events. Our staff will represent your company to the highest possible standard whilst providing your customers and employees with a safe and secure environment.
As an employer, it is your responsibility to ensure that all your staff feel comfortable at work. And by trusting Metro Guard’s experienced door supervisors with your staff’s comfort, you’ll be providing both them and your and clientele with the ultimate level of security, whilst also reducing the risk of antisocial, aggressive, and potentially criminal, behaviour.
What does a door supervisor do?
A door supervisor (or a bouncer, as they’re often known) is a security guard who monitors the entrance to a venue, ensuring that no one without permission enters or leaves. Door supervisors are often employed by nightclubs, bars and restaurants, but are equally effective in any location where there is a high volume of traffic, and especially where people have consumed alcohol and are liable to get a bit rowdy!
Door supervisors usually wear bright clothing so that they can be easily identified and may use walkie-talkies to communicate with each other if they require assistance.
Door supervisors have many responsibilities, which might differ depending on the requirements of the venue. Here at Metro Guard, we can supply door supervisors in London whatever your needs. So, whether you require someone to prevent people from queue jumping at the entrance, deal with arguments or disruptive behaviour, search bags, or escort unwelcome individuals from your premises, we’ve got you covered.
Fully licensed and experienced door supervisors in London
All door supervisors are required to undertake thorough training and an exam to qualify for their SIA licence and, as of 2021, are now also required to be qualified in first aid.
At Metro Guard, all our door supervisors are trained in line with The Licencing Act 2003, ensuring that our door supervision company performs every action to the letter, with the safety of ourselves and others a top priority at all times. We make sure that each and every member of our team is adequately screened and vetted before they come to you, so you know you’re in safe hands!
In accordance with BS7960 and BS7499, all our door supervisors work to meet four specific objectives. These are:
- The prevention of crime and disorder.
- Public safety.
- The prevention of public nuisance.
- The protection of children from harm.
Hiring a door supervisor for your business or facility can instil confidence in the public that you take great care and attention over your method of security, as well as your clients and customers. It can even help to reduce the number of local crimes, as the visual deterrent can be very effective.
A door supervisor from Metro Guard always works closely with the local authorities and police of the area we are sent out to. This gives us a firm idea of how the area operates and if there is anything, in particular, we should be on guard for. With this in mind, you can be confident that your business is in capable hands at all times.
Why Metro Guard?
The safety of your commercial premises is of paramount importance to us at Metro Guard. To that end, we work hard to meet all your requirements whilst maintaining a safe and secure environment for your visitors, as well as the surrounding public.
Much like any form of security guard, a door supervisor is on hand to protect an area or building from any type of disturbance. However, differently to a security guard that may be placed inside the premises, a door supervisor ensures that there is no kind of unauthorised access.
This is why you may see a door supervisor around a high-profile event, or ticketed occasions that can’t be accessed otherwise. As a specialist in door supervisors, Metro Guard can provide event organisers and venue owners the peace of mind they need, especially when they have many other concerns on the day of an anticipated occasion.
All Metro Guard door supervisors are friendly and approachable, meaning that they’re easy to speak to if you have any concerns. Additionally, they have the confidence and assertiveness to make sure that your business operations run smoothly at all times.
What are the requirements to be a door supervisor?
At Metro Guard, we only employ door supervisors of the highest level. This is to continue to honour our commitment to our clients that we will offer the best possible service. With this in mind, we make sure that each security door supervisor fulfils set requirements before we employ them.
All Metro Guard door supervisors must be Level 2 Award credited to commence employment with us immediately. If you do not have this award and are an aspiring door supervisor, this is not a problem. Simply get in touch with us today and we will explain how you can move through the ranks before eventually being able to serve us here at Metro Guard. If you’d like to find out more about the perfect door supervisor course for you, speak to a member of our team now.
Is a door supervisor allowed to search me?
As you may expect, a door supervisor isn’t allowed to search any person in the same way as a police officer is. However, if the event organisers are operating searches as a ‘condition of entry’ then a door supervisor is well within their rights to ask permission to search them before they enter the premises.
If a customer fails to cooperate with this request, then they may be refused entry, even if they have a ticket. This can give event organisers, the people inside the venue and any performers the peace of mind that no one inside has any prohibited items with them that could put themselves or others in danger, including drugs and weapons.
